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Communicating with Impact - Open Course

Foundations of Communications

Welcome and Overview
Video: Communicating with Impact (6:38)
Video: Principles of Learning (6:15)
Article: The Power of Commercials
Video: Make it Sticky (7:36)
Review Quiz
Assignment
Self Assessment
Application: What Did I Learn?

Focus on the Receiver

Video: From Transmission to Transformation (3:42)
Video: Demonstrate Empathy (5:00)
Video: Lead with Questions (4:41)
Article: Humble Inquiry
Video: Choosing the Right Question (3:25)
Exercise: Listening Assessment
Video: Be a Better Listener (4:49)
Article: Active Listening Skills
Review Quiz
Assignment
Reflection: What Did I Learn?

Customize Your Communication

Video: Making the Adjustment (5:59)
Article: Principles of Persuasion
Exercise: Come Visit Us
Video: Context Makes A Difference (5:22)
Video: Understanding Behavioral Preferences (14:47)
Exercise: Please Speak My Language
Review Quiz
Assignment
Application: What Did I Learn

Present with Purpose

Video: Reaching the Audience (3:59)
Video: It All Starts with You (4:33)
Video: Designing the Presentation (5:23)
Article: Showtime!
Article: Impromptu and Short Presentations
Review Quiz
Assignment: Making the Most of the Time You Have
Application: What Did I Learn?

What's Next

One More Look at Our Communication Model
Call to Action
Coaching Session

Teach online with

Video: Make it Sticky

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