Foundations of Negotiations and Conflicts
Best Practice: Think Relationally
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Video: Positional vs. Principled Negotiation (5:20)
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Case Study: Focus on Interests, Not Position
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Video: Make It Safe (5:31)
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Video: Behavioral Preferences (14:47)
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Exercise: Negotiating DISC Style
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Video: Learning From Cross Cultural Negotiations (5:35)
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Exercise: Negotiating Across Cultures
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Review Quiz
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Assignment: Strengthening A Relationship
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Application: What Did I Learn?
Pursue Mutual Gain
Know When To Say No
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Video: The Power of BATNA (5:33)
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Exercise: Who Has the Best BATNA
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Article: Dealing with Unprincipled Negotiators
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Video: Lessons from a Hostage Negotiator (3:49)
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Video: Navigating Messy Situations (4:46)
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Case Study: Stuck in the Middle
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Review Quiz
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Assignment: Developing Team Practices
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Application: What Did I Learn?
What's Next
